History

History

From wartime to big time

“Should the Communist Party be banned or should it continue to be legal?”

Founded by Roy Morgan in 1941, in the midst of WWII, Roy Morgan has never shied away from asking the questions that matter. The question above, asked in a 1946 poll, not long after the war had finished, shows an early foray into public opinion; since then, the Company has become synonymous with precise and insightful research into ever-changing social trends, attitudes and consumer habits.


The longest established and best known market research company in Australia, Roy Morgan has remained proudly independent through the decades.

With that independence, comes research free of hidden agendas — our respected Morgan Poll being an obvious example. This unerring, unbiased measure of the political climate has generated countless headlines over the years and caused politicians to quake in their boots.

The Morgan Poll has also been instrumental in reporting public opinion on topical social issues, such as the IVF and ‘test-tube baby’ debate of the 70s and 80s. Our constant coverage of Australians’ support for IVF raised awareness and paved the way for wider acceptance of this revolutionary fertility treatment. (In the US, on the other hand, public resistance to IVF took longer to shift.)

Market research leaders

While Roy Morgan started life specialising in public opinion, corporate image and media measurement, we gradually expanded to cover all aspects of market research with information gathering via personal interviews, telephone, online and self-administered questionnaires.

We are increasingly integrating clients’ own or third-party data with our Single Source data. For example, many clients import their detailed advertising expenditure which can then be graphed against the Recall, Brand Linkage and other metrics in our Ad Tracking reports.

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“I have been watching you work for years, and know how abundantly worthwhile it has been.”
Since renowned Australian academic Sir Walter Murdoch wrote these words to Roy Morgan in 1963, the company has gone from strength to strength, consistently setting the standard for market research in Australia and the world.
Through the decades

1940s

Established by Roy Morgan as a public opinion polling and consumer research company, being affiliated ultimately with Gallup International.


1970s

Established first face-to-face Omnibus in Australia


Began collecting readership figures for publishers and agencies (now acknowledged as the currency for Readership in Australia)


1980s

Developed ground-breaking Roy Morgan Values Segments*


Set up collection of warehouse withdrawals data


Formed Joint Venture with AC Nielsen to provide electronic measurement of the Australian television viewing audience


Established Computer Assisted Telephone Interviewing (CATI) system


1990s

Trialled Australia’s first TV ‘people meters’


Roy Morgan Single Source (the world’s most extensive single source survey) launched in Australia and New Zealand


Sold our share in AC Nielsen


ASTEROID data analysis software launched


‘The Worm’ measured minute-by-minute audience response to televised Keating vs Hewson election debate


Started tracking the rise of the Internet with Australia’s first machine-based online data collection


2000s

Roy Morgan Single Source introduced in Indonesia


Roy Morgan Single Source data set up in US and UK


Established Young Australians Survey, an ongoing study of children aged 6-13


Online and mobile ‘Reactor’ developed to measure effectiveness of advertising on the Internet, TV, radio and other media


Introduced Computer Assisted Personal Interviewing (CAPI) for face-to-face interviewing


Roy Morgan Research data used for Channel Ten program Can of Worms


Launched Web Audience Measurement (WAM)


Conducted Global Survey highlighting the need for Cancer Prevention campaigns in Association with Gallup International


2010s

Cross platform media measurement


Launched Annual Customer Satisfaction Awards


Released Sectional Readership


Launched Helix Personas in Australia


Engaged with Eyeota and Tipstone (Mi9) in the programmatic buying space


Launched continuous Asian Research (10 Countries)

*Devised by Michele Levine of Roy Morgan Research and Colin Benjamin of the Horizons Network.